Frequently Asked Questions

When your card-issuing bank receives an authorization request for a charge, they will confirm that the card number is attached to a valid account, and verify that your account has enough available funds to cover the requested amount. If the funds are in fact available, your card-issuing bank will reserve the funds on your card.

The hold on the authorized funds will remain on your credit card until the card issuing bank removes the authorization. As a result, the held funds may be subtracted from your available balance, and an online statement may reflect the authorization request which might be mistaken for an actual charge.

Most card issuing banks will remove authorizations within 3-7 days if they are not claimed for settlement.

Once we void an authorization transaction, it is entirely up to your card-issuing bank how long the authorization stays on your account. We have absolutely no control over it, and cannot remove it from your account. You must call your bank or credit card issuer.

No, because orders are immediately processed and sent to our shipping department for packaging and shipping.

Yes, you will have to create an account to place an order on our site. Click here to create an account.

Creating an account allows you access to your account information. Once you have created an account, all your information (except payment information, for security protection) will automatically be entered during the checkout process. You will have access to your order history for viewing past invoices. If we are out-of-stock on an item, just click the notification button on the product page, and we will notify you when more product is available. When logged in, you can even save items in your shopping cart for a later purchase.

Yes, located in Huntsville, Texas. Although most of our business is done through online sales, products found on our website may not be available at the retail store. Give us a call at 1-866-988-ABLE if you wish to stop by and pick up an item.

No, we only ship to the contiguous 48 states and to Alaska and Hawaii. Some restrictions may apply, check local laws.

Sales tax will be applied to all orders purchased by Texas residents and orders shipped to locations in Texas.

Yes, in the interest of protecting your privacy and securing your personal information, cookies must be enabled to shop online at our store. By enabling cookie support in your browser, the communication between your computer and our site is strengthened.

To enable cookies for AOL 9.0 users, please follow these instructions:

• From the AOL Toolbar, select "Settings".
• Select "Internet [Web] Options".
• Select "Use your Internet Explorer Settings" to set advanced browser options.
• Select the "Privacy" tab.
• Select "Advanced"
• "Deselect" override automatic cookie handling button.
• Click "OK" to exit.

To enable cookies for AOL 7.0/8.0 users, please follow these instructions:

• From the AOL Toolbar, select "Settings".
• Select "Preferences".
• Select "Internet Properties (WWW)".
• Select the "Privacy" tab.
• Select "Sites" box
• A new box appears, under "Address of Web site:" enter   www.ableammo.com
• Select "Allow", you should now see ableammo.com listed in the box below.
• Select "OK" to close the box.

Click here for AOL 7.0/8.0 screenshot walkthrough

• Click the "Tools" menu bar.
• Select "Internet Options" from the menu that appears.
• Click "Privacy" tab
• Select the "Sites" box
• A new box appears, under "Address of Web site:" enter   www.ableammo.com
• Select "Allow", you should now see ableammo.com listed in the box below.
• Select "OK" to close the box.

Click here for Internet Explorer screenshot walkthrough

To enable cookies for Firefox browsers, please follow these instructions:

• Click the "Tools" menu bar.
• Select "Options" from the menu that appears.
• From the dialog box, select "Privacy".
• Find "Cookies" in the middle of the panel, and click the "Exceptions" button.
• A new box appears, under "Address of web site:" enter   www.ableammo.com
• Select "Allow", you should now see www.ableammo.com listed in the box below.
• Select "Close", then "OK" to close both boxes.

Click here for a Firefox screenshot walkthrough

You must first login to your account to make changes to any of the fields in your profile. Click on "My Account" link in the upper-right corner of the page. Once logged in, click "View or change my account information".

You must first login to your account. Click on "My Account" link in the upper-right corner of the page. Once logged in, click "Change my account password".

Once your order had been shipped you will receive an email with a UPS tracking number. You can also check the status of your order online by logging into your account using your email and password. Once logged in, you can go to "My Account", then click "View the orders I have made".

Please give us a call at 1-866-988-ABLE (Toll Free) during regular business hours. Monday - Friday: 8:00 A.M. - 5:00 P.M. CT

For Internet Explorer browsers, please follow these instructions:

• Click the "Tools" menu bar.
• Select "Internet Options" from the menu that appears.
• Click "Delete Cookies" on the dialog box that appears. It will be in the center area of the "General" tab.

For Firefox browsers, please follow these instructions:

• Click the "Tools" menu bar.
• Select "Options" from the menu that appears.
• From the dialog box, select "Privacy" on the left.
• Find "Cookies" on the main pane, and click the "Clear" button adjacent to it.

Click How to buy guns online

See Return Policy.

Most items ship within 2-3 business days from the day the order was submitted, unless noted. Some items may ship from multiple warehouses, so packages may come from different warehouses over a period of days.

The best and most accurate way to calculate your shipping is to add the products to your Shopping Cart, click on the "Shopping Cart Page", then click the "Estimate Shopping Cost Button".

Product inventory is checked and updated regularly. If we are out-of-stock on an item, just click the notification button on the product page, and we will notify you via e-mail when the product becomes available.

Federal law requires that you must be at least 18 years old to purchase shotgun ammunition and 21 years or older to purchase handgun and rifle ammunition. You do not need an FFL to purchase ammunition online. All Ammunition must ship UPS ground due to shipping regulations. For safety reasons, we cannot accept returns on ammunition. Make sure you use the correct ammunition in your specific firearm. Check your local laws before ordering.

Click here to create an account.

An email whitelist is a list of accepted e-mail address that tells the mail system you use not to filter any e-mail from that address. Adding an e-mail to a whitelist means messages sent to your from @ableammo.com will always be delivered to your Inbox and will not be denied or filtered as spam.
Follow the instructions below, for easy steps to add us to your whitelist, to ensure that you receive e-mails from us.

AOL Users Instructions:

1. Login to your AOL Mail.
2. Click the "Settings" link (top right corner).
3. Choose "Spam Controls" from the options on the left column.  
4. Under "Spam Filters" click "Control From Whom I Get Email".
   
5. A popup appears - choose either "Allow mail from all senders".
   
6. Click the green "Save" button.
   

Yahoo Users Instructions:

1. Login to your Yahoo Mail.
2. Click on "Mail Options" (upper right hand corner).  
3. Click on "Filters" (middle column).  
4. Click the "Add" link on the Filters page.  
5. Update the "From header:" rule with the following 2 pieces of information: "contains" and @ableammo.com.
6. At the bottom, where it says "Move the message to:", select "Inbox" from the drop-down menu.
7. Click the "Add Filter" button at the bottom to add this filter.

Hotmail Users Instructions:

1. Login to your Hotmail Accout.
2. Open your mailbox and click “Options” (upper right hand corner).  
3. Click the “Junk E-Mail Protection” link (top of page).  
4. Select the “Safe List” link (2nd from bottom).  
5. Copy and paste @ableammo.com into the dialog box titled “Type an address or domain”.  
6. Click the “Add” button next to the dialog box.

Gmail Users Instructions:

1. Login to your Gmail Accout.
2. Click Contacts along the left side of any Gmail page.  
3. Click Add Contact/Create Contact.  
4. Copy and paste our e-mail address, @ableammo.com into the primary email address dialog box.  
5. Click Save.

If you forget your password, you can click on "Forgot Password" link on any page that requires you to login or just simply click here.

This will bring you to a page where you should enter your registered email address. An email will then be sent to that address with a new temporary password. Once login with the new temporary password, you can go to My Account to change your password.

See Return Policy.

Contact our shipping department via E-mail.

If the product is defective, contact our shipping department via E-mail for further instructions.

Contact our shipping department via E-mail. Our department will then contact UPS and file a claim..

Yes, all the products we carry are listed on our site.

A claim will be filed for the lost package. You should contact Able's via E-mail, and we will file a claim with UPS.

This is a convenient way for customers to be notified via email when the selected product is back in stock.

If a product is showing out of stock, check "Notify me by e-mail..." box and when the product becomes available an email will be sent out.

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